USSD Banking
*5037# was created as an alternative channel to the V Bank app to make financial services available to customers whether they have access to internet data or not
To Get Started
You need require a 4-digit PIN to complete your 5037 transactions.
Dial *5037*9#
- Choose Create PIN to
form your USSD pin. - Input your 10-digit V
account number. - Enter your date of birth.
- Enter your preferred
USSD Pin. - Success!
To change your pin, dial *5037*9#, select “Change PIN” and follow the on- screen prompt to reset your pin.
Here’s what you can do with *5037#
Airtime(Self)
*5037*1*AMT#
Airtime(Others)
*5037*2*AMT*PHONE NUMBER#
Data
*5037*3*PHONE NUMBER#
Loans
*5037*11#
Transfer(VBank)
*5037*5*AMT*ACCTNUMBER#
Transfer(Others)
*5037*6*AMT*ACCTNUMBER#
Balance Check
*5037*7#
Bill Payment
*5037*9#
Cardless Withdrawal
*5037*8#
Airtime and Data Top-up
For Self Top-up Airtime
Simply dial *5037*1*amount# on your phone (e.g., *5037*1*1000#) to buy airtime.
To Top-up Airtime for a Friend
To send airtime to a third party or to a friend, simply dial *5037*2*Amount*Recipient’s phone number# (e.g., *5037*2*1000*08023456789#)
For Self & Third (3rd) Party Data Top-up
Simply dial *5037*4# on your phone and follow the on-screen prompt.
Quick and simple to use
Top-up
airtime and Data 24/7
The entire process takes less than 15 seconds
Funds Transfer
Transfer to VBank Account
*5037*5*Amount*NUBAN Account Number# (e.g., *5037*5*1000*1234567890#) …then follow the on-screen
prompts.
Transfer to other Banks
*5037*6*Amount*NUBAN Account Number# (e.g., *5037*6*1000*1234567890#) …then follow the on-screen
prompts
It’s a convenient way to send money. *5037*transfer is available 24/7. The entire transaction process takes less than 15 seconds. With 5037 transfer, you can transfer to other Nigerian banks.
Bill Payment
Pay bills and subscriptions from anywhere you are by simply dialing *5037*4*1#, and following the on screen prompts to complete the transaction
1. Betting & Gaming
2. Utilities
3. Cable TV
4. Internet Services
More billers (Merchants/Discos) to be added soon!
The phone number to be recharged MUST be a number registered with VBank.
The money is deducted directly from your VBank account.
It’s quick and simple to use
The entire process takes less than a minute.
Merchant account will be credited immediately.
It’s quick and simple to use
The entire process takes less than a minute.
Merchant account will be credited immediately.
Check Account Details
Cardless Withdrawal - Withdraw Cash without your Debit Card
You can use this feature by following the steps below
- Dial *5037*8#
- Select either ATM or POS
- Select either Self or 3rd Party
- Enter withdrawal amount
- Enter temporary 4-digit withdrawal PIN
- Enter 4-digit USSD transaction PIN
- Once completed, your withdrawal details will be displayed on your mobile phone and can also be sent to you as SMS
Please note that the code is valid for 24 hours and can only be used once.
At the ATM, follow the steps below to withdraw your cash
- Select Cardless Withdrawal or Paycode from the ATM
- Follow the prompt to input the one-time withdrawal code, withdrawal amount and your one-time withdrawal PIN
- The ATM will dispense cash to you
This feature lets you:
• Generate a unique code you or a 3rd party can use for cash withdrawal from the ATM.
• Withdraw cash from any bank ATM without your debit card
• Find the closest ATM to your location
Loans
Eligible customers can access the loan by dialing the USSD code *5037*11#
Some of the criteria for eligibility for this loan include:
- Account is on Tier-3 (full KYC)
- 10% of Average monthly credit is above N5,000.00
- Customer has no active loan with VBank
- Loan tenor is 1 month
Vbank customers can access funds to cater to their short-term needs.
Menu 1 is to get loan, Menu 2 allows you confirm your eligibility while Menu 3 allows you (if your account is funded) liquidate your running loans.
