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New Features
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New Features

USSD Banking

The V bank USSD was created as an alternative channel to the V Bank app to make financial services available to customers whether they have access to internet data or not.

To Get Started

You would require a 4-digit PIN to complete your 5037 transactions.

How To:

Dial *5037*9#

  1. Create PIN
  2. Change PIN
  3. Reset PIN

Follow the on-screen prompt to complete any of the processes.

Features

Airtime(Self)

*5037*1*AMT#

Airtime(Others)

*5037*2*AMT*PHONE NUMBER#

Data

*5037*3*PHONE NUMBER#

Loans

*5037*11#

Transfer(VBank)

*5037*5*AMT*ACCTNUMBER#

Transfer(Others)

*5037*6*AMT*ACCTNUMBER#

Balance Check

*5037*7#

Bill Payment

*5037*9#

Cardless Withdrawal

*5037*8#

Pin Management
*5037*9#
ATM Card Activation
*5037*10#

Airtime and Data Top-up

Process
Benefits
Features

For Self Top-up Airtime
Simply dial *5037*1*amount# on your phone (e.g., *5037*1*1000#) to buy airtime.
To Top-up Airtime for a Friend
To send airtime to a third party or to a friend, simply dial *5037*2*Amount*Recipient’s phone number# (e.g., *5037*2*1000*08023456789#)
For Self & Third (3rd) Party Data Top-up
Simply dial *5037*4# on your phone and follow the on-screen prompt.

It’s quick and simple to use

Airtime can be bought 24/7

The entire process takes less than 15 seconds

Airtime is loaded as soon as the process is completed.

The phone number where the purchase is made from MUST be a number registered with VBank.

The service is available to MTN, Airtel and Etisalat subscribers

The money is deducted directly from your VBank account

Daily recharge limit is based on your account tier.

Loans

Process
Benefits
Features

Eligible customers can access the loan by dialing the USSD code *5037*11#

Some of the criteria for eligibility for this loan include:

  • Account is on Tier-3 (full KYC)
  • 10% of Average monthly credit is above N5,000.00
  • Customer has no active loan with VBank
  • Loan tenor is 1 month

Terms and Conditions

Vbank customers can access funds to cater to their short-term needs.

Menu 1 is to get loan, Menu 2 allows you confirm your eligibility while Menu 3 allows you (if your account is funded) liquidate your running loans.

Funds Transfer

Process
Benefits
Features

Transfer to VBank Account

Dial *5037*5*Amount*NUBAN Account Number# (e.g., *5037*5*1000*1234567890#) from the phone number you registered with VBank, then follow the on-screen prompts.

Transfer to other Banks

Dial *5037*6*Amount*NUBAN Account Number# (e.g., *5037*6*1000*1234567890#) from the phone number, then authenticate the transfer with transaction PIN created.

It’s a convenient way to send money. *5037*transfer is available 24/7. The entire transaction process takes less than 15 seconds. With 5037 transfer, you can transfer to other Nigerian banks.

Daily transaction limit of based on your account tier. Works with phone numbers registered with VBank Subject to phone network signal Money is deducted directly from your VBank account Transaction requires the 4-digit transaction PIN created.

Bill Payment

Process
Benefits
Features

You can easily pay your electricity bills/subscriptions from anywhere you are by simply dialling *5037*4*1#
Follow the on-screen prompts to complete the transaction
1. Betting & Gaming
2. Utilities
3. Cable TV
4. Internet Services
More billers (Merchants/Discos) to be added soon!

The phone number to be recharged MUST be a number registered with VBank.

The money is deducted directly from your VBank account.

It’s quick and simple to use

The entire process takes less than a minute.

Merchant account will be credited immediately.

It’s quick and simple to use

The entire process takes less than a minute.

Merchant account will be credited immediately.

Check Account Details

Process
Benefits
Features

To check for the account balances on account, your BVN or account number, all you need to do is simply dial; *5037*7# on your mobile phone and follow the on-screen prompts.

Fast, convenient, and simple

No need to enter the banking hall or fill any forms

Check your account balances anywhere.

Online real-time display of balance on account.

Get your account number on the go.

Simple banking just got more secure.

Cardless Withdrawal - Withdraw Cash without your Debit Card

Process
Benefits
Features

You can use this feature by following the steps below

  • Dial the Cardless withdrawal menu on USSD (*5037*8#)
  • Select either ATM or POS
  • Select either Self or 3rd Party
  • Enter withdrawal amount
  • Enter temporary 4-digit withdrawal PIN
  • Enter 4-digit USSD transaction PIN
  • Once completed, your withdrawal details will be displayed on your mobile phone and can also be sent to you as SMS

Please note that the code is valid for 24 hours and can only be used once.

At the ATM, follow the steps below to withdraw your cash

  • Select Cardless Withdrawal or Paycode from the ATM
  • Follow the prompt to input the one-time withdrawal code, withdrawal amount and your one-time withdrawal PIN
  • The ATM will dispense cash to you

Cardless withdrawal feature allows you to withdraw cash from any bank ATM without the need to use your debit card. It generates a unique code that you can use or give a 3rd party for cash withdrawal from the ATM.

It is Cardless also this feature also allows you to find the closest ATM to your location so you can walk down to utilize the withdrawal code

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