WHATSAPP BANKING FUN FACTS: Did You Know?

Did you know you can perform these transactions through WhatsApp?

  1. Open an Account
  2. Buy Airtime/ Data (Self)
  3. Buy Airtime/ Data (Others)
  4. Pay Bills
  5. Cardless Withdrawal
  6. Send Money (V2V)
  7. Send Money (Other banks)
  8. Query Transaction
  9. Raise Complaints
  10. Create a Fixed Deposit account

I have a V Bank account already. How do I get started?

  • Save Bolanle’s phone number ‘08091111463’ on your contact list.
  • Send ‘Hi’ to Bolanle on WhatsApp
  • Select ‘Sign In’ from the options
  • Provide the phone number or email address registered with your V account
  • Input the OTP sent to you
  • Sign Up Complete (You can now begin to transact on WhatsApp)

How do I open a V Bank account on WhatsApp?

  • Save Bolanle’s phone number ‘08091111463’ on your contact list.
  • Send ‘Hi’ to Bolanle on WhatsApp
  • Select ‘Open Account’ from the options
  • Provide Referral code if available
  • Provide your BVN or Other Bank details
  • Provide other required details
  • Create your Transaction Pin & start performing transactions!

Did you know you can raise complaints via WhatsApp?

  • Send Hi or “Complaints”
  • Select ‘Raise Complaint’
  • Provide email address
  • Provide complaint title
  • Provide details of the complaint and submit.

To Query Transactions:

  • Send Hi or “Query transaction”
  • Provide Transaction date or Transaction reference number
  • Enter start the date and End date
  • Provide amount
  • Select the account
  • Enter transaction PIN

To purchase airtime:

  • Send Hi or Hello
  • Select airtime from the menu
  • Select “my number” or “another number” if you’re buying for yourself or a third party.
  • Enter amount
  • Select the account to debit
  • Enter transaction PIN

Did you know you can pay your bills on WhatsApp?

  • Send Hi or Bills
  • Select pay bills
  • Select biller category (Betting, utilities, Cable TV, etc)
  • Select biller
  • Select the payment option
  • Enter the amount
  • Provide reference number
  • Select the account to debit
  • Enter transaction PIN

For Cardless Withdrawal

  • Send Hi or just send “Cardless”
  • Select the account to debit
  • Enter amount
  • Enter Transaction PIN

Funds Transfer (V2V)

  • Send Hi or “Send money”
  • Select V Bank
  • Input account number
  • Enter amount
  • Select category
  • Add a personal note
  • Select the account to debit
  • Enter transaction PIN

Funds Transfer (Other Banks)

  • Send Hi or “Send money”
  • Select Other banks
  • Input account number
  • Select beneficiary bank
  • Enter amount
  • Select category
  • Add a personal note
  • Select the account to debit
  • Enter transaction PIN

To Create a Fixed Deposit Account

  • Send Hi or “Fixed deposit”
  • Enter amount
  • Select tenure in days (e.g., 30 days, 60, 180,)
  • Confirm details and Select Yes to proceed
  • Select the account to debit
  • Enter Transaction PIN

 

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