This Cookie Policy describes what cookies are, how VFD Microfinance Bank uses them on their digital channels and how to disable them. 

1.What Are Cookies?

Cookies are small data files saved on your phone, tablet or computer when you visit a website.

2.How We Use Cookies

We use Cookies to identify users on http:/vbank.ng/ (the “Site”) and the V by VFD mobile banking application (the “V App”). Cookies may also be used by other third-party websites where you access third-party links through the V App. Cookies enable us to make your user experience easier, customise our features and services, content and advertising; help you ensure that your account security is not compromised, mitigate risk and prevent fraud; and to promote trust and safety.

Cookies allow our servers to remember your account log-in information when you visit the Site and the V App, IP addresses, date and time of visits, monitor traffic and prevent fraudulent activities.

3.The Types of Cookies We Use

We use the following cookies:

• Strictly necessary Cookies: these are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to visit the Site or log in to the V App and make use of any of the features and services such as savings, fixed deposit, joint account, child account, bill payment, tap and pay amongst others.
• Analytical or performance Cookies: these allow us to recognize and count the number of users or visits to the Site and the V App and to see how users and visitors move around the Site and the V App when it is being used. This helps us to improve the way our Site works by ensuring that users can easily access our services and features.
• Functionality Cookies: these are used to recognize you when you return to our Site or the V App. This enables us to personalize your experience and remember your preferences and the choices you make on the Site.
• Targeting Cookies: these cookies record your visit to our Site and the V App, the pages you have visited and the links you have followed.

4.How to Disable Cookies

Some browsers may automatically accept cookies while some can be modified to decline cookies or alert you when a site wants to place a cookie on your computer. You can block cookies by activating the setting on your browser that allows you to refuse setting of all or some cookies. However, if you use your browser to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.